#CONTACTING BACKBLAZE SUPPORT INSTALL#
#CONTACTING BACKBLAZE SUPPORT ANDROID#
#CONTACTING BACKBLAZE SUPPORT LICENSE#
#CONTACTING BACKBLAZE SUPPORT WINDOWS#

To configure your backup settings, you need to dive into the Settings panel. Note that Backblaze's restore capabilities are only accessible from the website. We had no problem finding and changing individual settings. The Backblaze interface is compact and well-organized, even if it doesn't look as sleek as that of SpiderOak One or Acronis True Image. Carbonite and IDrive both support this feature. Backblaze does not integrate with Windows' File Explorer or macOS's Finder, which means you can't right-click on a folder or file to quickly add it to your backup set. This gives you quick access to the Backblaze Control Panel, a shortcut to the View/Restore Files section of the website, and the option to inherit a backup state for new setups.

#CONTACTING BACKBLAZE SUPPORT WINDOWS#

On Windows PCs, Backblaze displays an icon in the notification tray. Backblaze does let you back up attached USB hard drives though, something you need to pay extra for in Carbonite. For creating and backing up a fully bootable backup, try Acronis True Image or IDrive. Note that while Backblaze backs up all user files on your computer, it can't be used for disk imaging. We discuss the shortcomings of this system a bit later. You can, of course, pause the backup process immediately after it starts, but if you want to make changes, you'll still need to deal with the hassle of Backblaze's exclusion-based systems. If, however, you want a bit more control over what gets uploaded to the cloud, this initial backup behavior can be annoying. For users who don't want to worry about what they need to back up, this is ideal. Hitting the Continue button launches the backup process. Backblaze is not available for Linux systems.Īfter the Backblaze installation completes, it scans your hard drive for certain file types (such as documents, media files, and downloads) and calculates the total size of the backup.

#CONTACTING BACKBLAZE SUPPORT ANDROID#

Backblaze works with macOS and Windows computers, and it offers apps for both Android and iOS devices. Backblaze then generates a custom installer bound to your account, which downloads and installs quickly. Signing up for Backblaze only requires an email address and password. If you enabled the B2 cloud storage capability on your account, there are additional steps for canceling that.īackblaze offers a support ticket system with responses within 24 hours, and a live chat system that is available most working hours (Pacific Time) during weekdays. This is a more complicated process than other online backup services. To cancel your Backblaze account, users need to delete all active backups for the account on the Preferences page on the web, remove unused licenses on the Overview page, and then delete their account on the My Settings page.

#CONTACTING BACKBLAZE SUPPORT INSTALL#

With Carbonite, for example, you need to uninstall the software from the original PC before you install it on a new one. Other services with single device licenses work similarly. If you choose to inherit the backup state, Backblaze will remember the files you backed up on the prior system, to avoid duplication. When you transfer the license, Backblaze deletes your backed-up files and you start anew.

#CONTACTING BACKBLAZE SUPPORT LICENSE#

It is possible to change which device is associated with Backblaze by either transferring the license or inheriting the backup state on the new device. Other services, including SpiderOak and Acronis True Image, let you add multiple computers and mobile devices to one account. So, if you need to back up five different computers, the cost increases to $300 per year. However, with Backblaze, you'll have to get licenses for each computer you want to protect.

Best Hosted Endpoint Protection and Security Softwareīackblaze's unlimited storage is generous, especially compared with SpiderOak One, which charges $69 annually for just 150GB of space.

Contacting backblaze support